Fayetteville Auto Glass, at your driveway

Most windshield damage in Fayetteville starts the same way: a stone thrown up by a truck on I-95, by a work site off the All American Freeway, or by a car ahead on the Outer Loop. What happens next depends on three things: how big the break is, what shape it is, and where it sits on the glass.

Impex’s own rule is simple: a repair may be possible when the damage is small, shallow and away from the edges of the glass. Damage that is large, deep or reaches the edge calls for a new windshield, because the glass is part of how the vehicle protects you and how its camera sees the road.

ROLAGS is the Repair of Laminated Automotive Glass Standard. It says stone breaks up to two inches across and single line cracks up to 14 inches are repairable. Those are the outer limits of the standard, not a promise for your windshield: the technician looks at the break before deciding. Read more on the windshield repair Fayetteville NC page, or see what a full windshield replacement in Fayetteville, NC involves.

Glass damage is normally a comprehensive claim. The North Carolina Department of Insurance lists breakage of glass and missiles or falling objects among the losses comprehensive coverage pays for, and says it pays the cost of repair less any deductible.

• There is no zero-deductible glass law in North Carolina. Your comprehensive deductible applies unless your policy says otherwise. Some policies include full glass coverage, so check yours.
• You choose the shop. Under G.S. 58-3-180 a policy covering damage to a motor vehicle must let you select the repair service, and the insurer pays the same whichever you choose.
• No SDIP points. A comprehensive glass claim is not an at-fault accident, so it adds no Safe Driver Incentive Plan points. Your insurer may still look at how often you file claims.

Impex works with all major insurance providers and can handle the claim with your insurer. The whole process, with the questions to ask, is on the insurance and glass claims page.

North Carolina’s annual safety inspection (G.S. 20-183.3) checks your wipers, not the glass itself. The statute lists windshield wipers as required by G.S. 20-127(a), which says a vehicle with a windshield must have a wiper in good working order to clear rain and other matter in front of the driver.

No North Carolina statute or inspection rule sets a crack size. That does not make a crack harmless: a crack in your line of sight is still a safety problem, and the windshield is part of the restraint system that helps airbags deploy as designed. G.S. 20-135 also requires safety glass wherever glass is used in the doors, windows and windshield of a vehicle made on or after January 1, 1936.